Get in Touch With Us
If you have a question about one of our reviews, spotted something that needs updating, or want to raise a concern about a casino not on GamStop, this is the page for that. Below is how to reach us, what we can help with, and what happens once your message lands in our inbox.
How to Get in Touch
Email is the best way to contact the Non Gamstop Casinos team. Send your message to [email protected] and one of our editorial team will read it personally — there is no automated reply standing in for a real response.
A short summary of what your enquiry is about helps us route it correctly and respond faster. If you are writing about a specific site, tell us the casino name and, where possible, the section of the review that prompted your message.
What We Can Help With
We cover a broad range of topics connected to casinos not on GamStop — from welcome offers and wagering requirements through to payments, withdrawals and licensing. Common reasons readers contact us include:
- Fact-checking questions — asking us to clarify how we assessed a bonus, a wagering requirement, or a payment method mentioned in one of our reviews.
- Corrections — flagging that a term, offer detail or licence reference on the site looks outdated. Casino terms change regularly, and we would rather correct it than leave it stale.
- Content suggestions — requesting that we look at a particular gambling site not on GamStop, a payment method, or a topic such as cryptocurrency payments or sports betting that you think deserves more coverage.
- Partnership or editorial enquiries — if you represent a casino operator, software provider or another business and want to discuss working with us, please explain who you are and what you are proposing.
- General site questions — anything about how we research and rank the best non GamStop casinos, including our editorial approach and how ratings are compiled.
Support and Responsible Gambling Queries
We are a review and comparison site, not a support service, and we cannot intervene in disputes with individual casinos or process withdrawals on a reader's behalf. If you are having a problem with a specific site, the first step is that casino's own complaints procedure, which should be listed in its terms.
If gambling is causing you or someone close to you difficulty, please seek independent support. GamCare offers free, confidential advice and can be contacted through the National Gambling Helpline. Readers based in Great Britain who want to restrict access to UK-licensed gambling sites can register with GAMSTOP, though it's worth knowing this does not cover the overseas-licensed casinos this site writes about — those sites operate outside the UK Gambling Commission's remit, so blocking software, bank-level payment blocks, or self-exclusion requests made directly with individual operators are usually more relevant tools for readers in that position. Deposit limits and loss limits, where a casino offers them, are also worth setting regardless of where a site is licensed.
What Happens After You Write to Us
Every message is read by a real person on our editorial team. We aim to reply within a couple of working days, though this can take a little longer during busier periods — we would rather give you a considered answer than a rushed one.
If your enquiry relates to a factual point in a review — a bonus term, a withdrawal limit, a licensing detail — we will check it against our current research before replying, and update the relevant page if a correction is needed.
Keeping Our Reviews Accurate
Terms attached to casino bonuses, payment methods and withdrawal processing can change without much notice, and overseas licensing arrangements are occasionally updated too. Reader feedback is one of the ways we catch this. If something you read here does not match what you experienced when checking a casino's own terms, we would genuinely like to know — it helps keep the site useful for the next person doing the same research.
Thank you for reading, and for taking the time to reach out.